General conditions of trade

Use, purchase of products or services offered on the website www.https://officinca.es/en/ shall be governed by the following General Terms and Conditions and shall be deemed to have been accepted by the customer when purchasing a product or requesting a service.

 

1.- Acceptance of the general conditions of trade.

By accepting this contract, you declare:

·         Be of age and able to work.

·         Have read and accept these general conditions.

·         Be legally entitled to contract on behalf of the company you claim to represent.

·         Acting on behalf of a legally registered company or as a self-employed person who will use Officinca.es products in his professional work.

These general terms and conditions (hereinafter referred to as 'the General Terms and Conditions') regulate the legal relationship arising from the contracting processes carried out between users-customers (hereinafter referred to as 'the Customers') of the website located at the url owned by Francisco José Reyes Pérez with OTHER, INCLUDING: (hereinafter "https://officinca.es/en/") and domicile in Calle El Álamo 138, 45900, Toledo-Spain. What. Customers accept the General Commercial Conditions, payments, shipments and returns from the moment they use or contract the service or purchase any product. This document may be printed and stored by Customers. Officinca.es provides them with the e-mail address atencion@officinca.es, so that they can raise any questions about the General Conditions of Sale, shipments and returns.

2.- Modification of the general conditions.

Officinca.es may modify the General Conditions by notifying Customers sufficiently in advance, in order to improve the services and products offered through Officinca.es. The modification of the General Conditions set out on the website of Officinca.es shall be deemed to fulfil the obligation to notify.
In any case, before using the services or purchasing products, you should consult the General Conditions.

3.- Transmission of risks.

The risk of loss or damage to the goods shall pass to the customer when he or a third party appointed by him, other than the carrier, has taken possession of the goods. However, if it is the customer who arranges the transport of the goods or the carrier chosen is not among those proposed by the entrepreneur, the risk shall be passed on to the consumer and user upon delivery of the goods to the carrier, without prejudice to his rights vis-à-vis the latter.

Officinca.es, to be liable for damages caused during the transport of the product It is essential that the CUSTOMER REVIEW IT and make a note on the receipt of any defects. If the carrier refuses, under any pretext, to carry out the inspection, note that: 'the carrier did not allow the product to be inspected'.

Writing "RECEIVED WITHOUT REVIEW" It is NOT VALID and we will not be liable for damage detected that may have originated in transport.

4.- Intellectual property.

The contents provided by Officinca.es are subject to intellectual and industrial property rights and are the exclusive property of Officinca.es or the natural or legal persons informed. By purchasing a product or service, Officinca.es does not confer on the purchaser any rights of alteration, exploitation, reproduction, distribution or public communication on the same, reserving to Officinca.es all these rights. The assignment of these rights shall require the prior written consent of: Officinca.es. The customer may not make such content available to third parties.
The intellectual property extends, in addition to the content included in Officinca.es, to its graphics, logos, design, images and source code used for its programming.

5.- Privacy and protection of personal data.

By providing the e-mail address or other personal data necessary for the contracting of certain services, the Customers give their consent for these addresses to be processed and also used to send commercial communications promoting or advertising the services and products offered by Officinca.es. Officinca.es makes available to Customers the e-mail address atencion@Officinca.es, to revoke the consent given.

The user has the obligation to correctly update the data provided to Officinca.es or its vendors. Such data shall be adequate, relevant, current, accurate and true. Officinca.es is excluded from all negative consequences arising from inaccuracies in them.
Officinca.es declares that it complies with current regulations regarding data protection, in particular the Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights. Officinca.es makes available to Clients the means of contact referred to in the preceding paragraph so that they can exercise the rights of access, rectification, cancellation and opposition guaranteed by current legislation.

Please see our Privacy policy it's complete.

6.- Applicable law and competent court.

These General Terms and Conditions shall be governed by and construed in accordance with the laws of Spain relating to online commerce.

7. - Notifications.

All notifications, requests, requests and other communications to be made by the parties in connection with these General Conditions shall be made in writing and shall be deemed to have been duly made when hand delivered or sent by ordinary mail to the address of the other party or to its e-mail address or to any other address or e-mail address that each party may indicate to the other for this purpose.

8.- Accepted forms of payment.

The following forms of payment are accepted on Officinca.es:

·         Bank transfer: You can pay by bank transfer or by bank transfer any of the products offered on the website WEB www.https://officinca.es/en/.

·         Credit or debit card: With this payment method you can pay by debit or credit card easily and securely for some of the products offered on the website WEB www.https://officinca.es/en/.

·         Paypal: If you are registered with paypal you can pay through your account some of the products offered on the site WEB www.https://officinca.es/en/.

·         Check: You will receive a quote so that you can send a check. The budget shall indicate the beneficiary and the address to which it is to be sent.

For all forms of payment, the customer will receive the invoice for the purchase by e-mail or, if he so requests, the invoice on paper will be sent by ordinary mail.

9.- Prices and Conditions of carriage.

The prices shown on the website do not include the 21% VAT (because we are aimed at companies and professionals), which is added at the end of the purchase. Deliveries are free on purchases with minimum amounts, which in each case will determine Officinca.es. Shipping costs for purchases below the minimum amount will be added to the budget or shopping basket.
Prices shall be those shown on our website unless there is a manifest error. Although we try to make sure that all prices on the page are correct, in some cases there may be some errors. If we discover an error in the price of an item you have purchased, we will notify you as soon as possible and give you the option to re-order at the correct price or cancel. If we are unable to contact the customer, the order will be considered cancelled and the full amount paid by the buyer will be refunded.

Officinca.es will not be obliged to ship any item at the lower, incorrect price (even if the shipment has been confirmed) if the error in the price is obvious, clear and unequivocal and could have been reasonably recognized by you as an incorrect price.

Prices may be changed at any time without prior notice, but (except as mentioned in the two preceding paragraphs) the possible changes will not affect orders in respect of which Officinca.es has already confirmed the sending by email.

The processing time is 24 hours after placing the order.

Normally the delivery time for imported chairs is 3-5 days, for chairs made in Spain and the rest of the furniture is 15 days, for special furniture is 15-20 days

Delivery shall take place on foot at the address indicated by the customer unless the assembly is expressly contracted, in which case the order shall be placed at the exact place indicated by the customer.

10.- Guarantees for products.

Officinca.es guarantees all products covered by this contract, in general and for a period of 24 months from the date of receipt of the goods, against any manufacturing defect or non-conformity with the characteristics specified therein.

The customer has 24 hours to report damage that may have been caused by the transport, such as: breaks, dents, scratches, etc. After this period, it is understood that the damage could have been caused after the customer received the product and exempts Officinca.es from any liability for it. The communication should be sent by e-mail to atención@officinca.es.

The customer shall be entitled to the free repair of the product covered by the contract and to its free replacement, price reduction or termination of the contract, as appropriate. To make the guarantee effective, the customer must contact Officinca.es and provide a photo of the damaged part via email at atencion@Officinca.es
Officinca.es guarantees that all the products in its catalogue have been manufactured in accordance with all the legal specifications and recommendations that apply to this type of articles. Officinca.es also undertakes to repair or replace during the warranty period the defective or non-compliant elements with the characteristics indicated on the product fiche, accepting in these cases only the warranty of the repaired or replaced parts.
Under no circumstances will Officinca.es accept any liability for defects or damage due to normal use of the products.

Officinca will merely deal with any warranty claims with the manufacturer, since it is the latter who is responsible for dealing with any product damage or malfunction.

Officinca, at the request of the customer, undertakes to provide the necessary information to enable the customer to contact the manufacturer when it considers it necessary to make the warranty claim directly.

Officinca.es cannot be held liable for damages, whatever their nature, whether material or non-material or physical, that may result from improper use of the products it markets through the WEB www.https://officinca.es/en/

Officinca.es shall not be liable for an amount exceeding that derived from the transactions carried out in the legal business.

All products sold on Officinca.es have to be assembled by the customer (assembly is very simple); all necessary screws and assembly manual are always supplied.

The customer can request the assembly of the product for which he must accept the additional cost that Officinca offers him in the corresponding budget.

Officinca.es, by the nature of its products is intended for companies and professionals, so it remains at our discretion to receive the return of any product.

The right of withdrawal does not apply to companies or selfemployed persons who acquire them for professional use.

11. - Jurisdiction.

The parties submit to the courts and tribunals of Torrijos-Toledo for the resolution of their disputes and without prejudice to any other jurisdiction.

12.- Nullity and ineffectiveness of the Clauses.

If any clause contained in these General Conditions is declared, in whole or in part, null or ineffective, such nullity or ineffectiveness shall affect only that provision or that part thereof which is null or ineffective, the General Conditions remaining in force in all other respects, provided that such provision, or that part thereof which is affected, is not in force.

13.- Assembly of products.

Products are disassembled in a box and must therefore be assembled by the customer. The parts are perfectly protected from damage during transport. The assembly is very simple, the products come with everything necessary to perform this assembly (screwdriver and / or keys ...). Officinca.es will attach a very simple manual that specifies step by step how to assemble the item.

The customer can request the assembly of the product for which he must accept the additional cost that Officinca offers him in the corresponding budget.

14.- Information on the products.

The data included in each product fiche or in its photograph have a merely informative function; therefore, Officinca.es declines any responsibility for the appearance of errors in this information, although it undertakes to take all measures within its power to correct as soon as possible the said errors or omissions once it becomes aware of them.

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