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We deeply respect your privacy and therefore recommend that you take a few minutes to read, understand and, if applicable, accept our Privacy Policy.
The privacy policy, and with it this text, is updated periodically to adapt it to current regulations and to improve our systems.
This personal data protection policy regulates the access and use of the services contained on the website of Officinca.es (hereinafter the PORTAL) by customers/users/consumers (hereinafter the USER) as holders of data susceptible to protection, in accordance with current regulations on the protection of personal data.
The PORTAL expressly guarantees that the data provided by the user are treated with absolute confidentiality and discretion and undertakes to protect them in accordance with current legislation
This Privacy Policy should be read in conjunction with ourPolicy on cookies and Terms and conditions, if you make a purchase on our portal.
1.- Who is responsible for the processing of your data?
Francisco José Reyes (hereinafter referred to as 'the COMPANY')
Calle El Álamo 138, 45900, Almorox from Toledo
attention@officinca.es
The PORTAL operates under the www.https://officinca.es/en/. Its activity is focused on the specialized e-commerce of Office Furniture.
2.- What data do we process and for what purpose?
In the COMPANY we process all data that you have provided through:
2.1.- Use of our website
And which correspond to the following data: e-mail, contact telephone, company or organisation and N.I.F with which you will make the purchase, full tax address, full delivery address, postal code, town, province and, if you wish to make your purchases in a personal capacity, national identity document number.
This type of data allows us to handle online orders, so that we can process your purchase and send it to the address you indicate. It also enables us to inform you about the status of your case or to process any changes or incidents.
2.2.- Request for newsletter
And that corresponds to the following personal data: e-mail.
This type of data will be processed in order to manage the registration in this service for the periodic sending of information by electronic means of newsletters, new entries (posts) as well as other promotions that the PORTAL considers interesting for its users.
2.3- Ordering proposals by telephone or e-mail
And which correspond to the following data: e-mail, contact telephone, company or organisation and N.I.F with which you will make the purchase, full tax address, full delivery address, postal code, town, province and, if you wish to make your purchases in a personal capacity, national identity document number.
This type of data allows us to process orders that are not placed online but are placed remotely, so that we can process your purchase and send it to the address you indicate. It also enables us to inform you about the status of the service or to process any changes or incidents.
2.4.- Browsing our website
And they correspond to the following non-personal data: IP addresses, pages visited and products visited.
This type of data does not reveal anything about your identity, but it does allow us to improve the user experience on our website.
3.- What is the legal basis for processing your data?
Acceptance of the privacy policy by checking the box “I have read and accept the privacy policy” shall be understood for all purposes as the provision of VOLUNTARY, EXPRESS AND UNEQUIPATED CONSENT on your part to the processing of personal data in the terms set out herein.
All forms on our website have fields marked with an asterisk that must be filled in. In the case of distance orders, the data requested by e-mail or telephone shall be considered as mandatory. If you do not provide this information, we will not be able to provide the services you are interested in.
4.- Where and for how long will your data be kept?
This is Calle El Álamo 138, Pinar de Almorox, Almorox Toledo, CP 45900.
The personal data provided will be kept as long as you maintain your user account or the sales or service contract is in force and you do not ask us to delete them from the file.
5.- Are security measures taken to protect my personal data?
The PORTAL shall have in place the necessary technical and organisational security measures to ensure the security of your personal data and to prevent their alteration, loss and processing and/or unauthorised access, taking into account the state of the art, the nature of the data stored and the risks to which they are exposed, whether caused by human action or the physical or natural environment. T
The PORTAL has also established additional measures to strengthen the confidentiality and integrity of information in its organisation. Continuous monitoring, control and evaluation of processes to ensure respect for data privacy.
6.- Who is the recipient of your data?
The data collected by the COMPANY shall not be disclosed to third parties except in the following cases:
- Enterprises shall have the same owner as the PORTAL.
- We have contracted service providers such as banks for the invoicing of the contracted products and/or services, courier companies for the dispatch of the contracted products and/or specialized manufacturing or assembly companies, all of whom have undertaken to comply with applicable data protection regulations at the time of their contract.
- the data are requested by the Ombudsman, police forces and bodies, the Public Prosecutor's Office, a judge or a court, in the exercise of the functions assigned to them.
-The user accepts that all his personal data are fully transferred to Aplazame from the moment the user has started the contracting of the deferred payment service offered by the latter at the time of choosing the payment method. This acceptance extends to third parties who would have to access the files for the successful completion of the contract. .What.
7.- What are your data protection rights?
Read and understand your rights. For any questions, please contact us at atencion@officinca.es and/or by calling 916 91 99 97.
Information can also be obtained from the Spanish Data Protection Agency's Citizen's Guide via the following link:http://www.agpd.es/portalwebAGPD/canaldocumentacion/publicaciones/common/Guias/GUIA_CIUDADANO.pdf
Your rights in relation to the processing of personal data are:
7.1- Right to request access to your personal data
You have the right to obtain from the COMPANY confirmation as to whether or not personal data concerning you are being processed and the following information: the purposes of the processing; the categories of data being processed; the recipients or categories of recipients to whom they have been or will be disclosed; if possible, the expected retention period of the personal data or, if not possible, the criteria used to determine this period.
In these cases, the COMPANY will provide you with a copy of the personal data being processed. In addition, when requested by electronic means, the information will be provided in a commonly used electronic format.
You may exercise this right every six months, unless there is a legitimate reason to request it more than once in that six-month period.
In cases where requests are manifestly unfounded or excessive, in particular if they are repeated, the COMPANY may charge a fee to compensate for the administrative costs of dealing with the request, which shall correspond to the actual cost of processing the request.
The COMPANY will inform you of the follow-up to your request within one month (which may be extended by two months for particularly complex applications, an extension of which we will notify you within the first month). If the COMPANY decides not to act on your request, it will inform you and give reasons for the refusal within one month of your request.
To request the exercise of the right of access, please send an e-mail to atencion@officinca.es or a letter to the COMPANY, Calle El Álamo 138, 45900, Almorox Toledo.
7.2.- Right to request rectification
You have the right to have inaccurate personal data concerning you rectified by the COMPANY. In addition, taking into account the purposes of processing, you have the right to have incomplete personal data completed, including by means of an additional declaration. To do this, you must indicate to us in your request which data you are referring to and the correction we need to make; you must also accompany us, where necessary, with documentation proving the inaccuracy or incompleteness of the data being processed.
To request the exercise of the right of rectification, send an e-mail to atencion@officinca.es or a letter to the COMPANY, Calle El Álamo 138, 45900, Almorox Toledo.
7.3.- Right to request deletion
You have the right to obtain from the COMPANY the deletion of personal data concerning you when one of the following circumstances exists: they are no longer necessary in relation to the purposes for which they were collected or processed; to withdraw consent and the processing is not based on another legal basis; to oppose the processing and no other legitimate grounds for processing prevail; they have been processed unlawfully.
To request the exercise of the right to erasure, please send an e-mail to atencion@officinca.es or a letter to the COMPANY, Calle El Álamo 138, 45900, Almorox Toledo.
7.4.- Right to request restriction of processing
You are entitled to obtain from the COMPANY the restriction of the processing of data where any of the following conditions are met:
- where you have challenged the accuracy of your personal data, within the time limit allowing the COMPANY to verify their accuracy.
- If you consider that the processing is unlawful and the COMPANY has objected to the deletion of the personal data and you request the restriction of their use instead.
- That the COMPANY no longer needs the personal data for the purposes of the processing, but you need it for the formulation, exercise or defense of claims.
- if you have objected to the processing, while verifying whether the legitimate grounds of the COMPANY prevail over yours.
Where you have obtained a restriction of processing pursuant to this paragraph, you shall be informed by the COMPANY before the restriction is lifted.
The COMPANY shall communicate any rectification or deletion of personal data or restriction of processing to each of the recipients to whom the personal data have been communicated, unless this is impossible or requires a disproportionate effort.
To request the exercise of the right of limitation, send an e-mail to atencion@officinca.es or a letter to the COMPANY, Calle El Álamo 138, 45900, Almorox Toledo.
7.5.- Right to data portability
You have the right to receive the personal data concerning you, which you have provided to the COMPANY, in a structured, commonly used and machine-readable format, and to transmit them to another controller without being prevented by the COMPANY, where the processing is based on consent and is carried out by automated means.
When exercising your right to data portability, you shall have the right to have personal data transmitted directly from controller to controller where technically possible.
The exercise of this right shall be without prejudice to the powers conferred by the right of suppression.
This right to portability shall not apply to processing which is necessary for the performance of a task carried out in the public interest or in the exercise of public powers conferred on the COMPANY.
The right to portability shall not extend to data which the COMPANY has inferred from data directly derived from the COMPANY's use of the services provided.
To request the exercise of the right to data portability, please send an e-mail to atencion@officinca.es or a letter to the COMPANY, Calle El Álamo 138, 45900, Almorox Toledo.
7.6.- Right to object to treatment
You have the right to object to the processing of your personal data at any time.
If you exercise this right, the COMPANY will stop processing your personal data, unless we have compelling legitimate grounds for the processing to prevail over your interests, rights and freedoms, or for the formulation, exercise or defence of claims.
To request the exercise of your right to object to data processing, please send an e-mail to atencion@officinca.es or send a letter to the COMPANY, Calle El Álamo 138, 45900, Almorox Toledo.
7.7.- Right to lodge a complaint with supervisory authorities
We inform you that you can lodge a complaint with the Spanish Data Protection Agency regarding any impact on the processing of your data.
The Spanish Data Protection Agency has the function of ensuring compliance with the legislation and monitoring its application.
7.8.- Right to withdraw consent
You have the possibility and right to withdraw consent for any specific purpose given at the time and when the processing is based on your consent (without affecting the lawfulness of the processing based on the consent before withdrawal).
To exercise your right to withdraw your consent, please send an e-mail to atencion@officinca.es or a letter to the COMPANY, Calle El Álamo 138, 45900, Almorox Toledo.
8.- What about automated decision-making and profiling?
The COMPANY shall not make automated decisions or make profiling. In the case of profiling, your explicit consent will be sought.
9.- Cookies
9.1.- What are cookies?
Cookies are files that contain small amounts of information that are downloaded to your computer and updated when you visit a website.
Among other things, cookies allow a website to store and retrieve information about your browsing habits or the computer you use and, depending on the information they contain and how the computer is used, can be used to recognize you.
Cookies are essential for the functioning of the Internet. They do not harm the equipment/device you use and, if activated, help us improve your user experience when you visit us.
9.2.- What kind of cookies does the PORTAL use?
Own cookies: These are cookies that are downloaded to your device and that are sent by the PORTAL in order to provide any of the services we offer on the web.
Third-party cookies: These types of cookies are set by a website other than the one you are visiting. For example, those used by social networks (like Facebook) or by Youtube.
This is a session cookie. Session cookies last only as long as you visit the PORTAL and are deleted when you close the browser. Its main purpose is to identify the device type, support website security or its basic functionality. They contain no personal information that would allow us to identify a person.
Permanent cookies: These are stored on your device's hard drive and read by our website every time you visit us. They have a certain expiry date, after which the cookie stops working. This type of cookie is only used to facilitate the purchase of services.
Functionality cookies: They allow our website to remember data such as your login or identifier, but never your personal data (such as name, address ...)
Analytical cookies: These allow us to collect statistical data on your activity on our website, in order to improve the service we offer you as a user.
9.3.- What is Google Analytics
Google Analytics is the application we use to get information about browsing and to be able to measure and analyze the audience.
This application has been developed by Google, which provides us with the service of measuring and analyzing the audience of our website, the purchases made and the type of product visited.
This tool does not collect data about your name or surname, or the postal address from which you log in. The information you obtain is related to the number of pages visited, the language, the social network in which our news is published, the city to which the IP address from which you access is assigned, the number of new users, the frequency and recurrence of visits, the visit time, the browser and the operator or type of terminal from which the visit is made.
We use this information to improve our website, identify new needs and evaluate improvements to be introduced in order to provide a better service to users who visit us, for example by adapting them to the most commonly used browsers or terminals.
Google may also transfer such information to third parties in accordance with law or under Google's supervised control. Google will not associate your IP address with any other data held by Google.
By using this website, you consent to the processing of your data by Google in the manner and for the purpose described. If you do not want your visit to the website to be transferred to Google Analytics, you can download an additional deactivation file for your Internet browser here:http://tools.google.com/dlpage/gaoptout/index.html?hl=es
To allow, know, block or delete cookies installed on your computer you can do so by setting the settings of the browser installed on your computer.
Depending on the browser and to make it more accessible you can find information on how to do it:
-This is Google Chrome:https://support.google.com/chrome/answer/95647?hl=es
-Internet explorer:https://support.google.com/chrome/answer/95647?hl=es
- Whathttps://support.apple.com/kb/ph5042?locale=es_ES
10.- Accuracy and veracity of personal data provided
The USER is solely responsible for the information he provides to the COMPANY, the COMPANY being released from any liability in this respect.
Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the PERSONAL DATA provided, and undertake to keep them duly updated. The USER agrees to provide complete and correct information in the enquiry form or to place an order.
The COMPANY is not responsible for the accuracy of information which is not of its own making and which is given from another source, and therefore assumes no liability for any hypothetical damage which may result from the use of such information.
The COMPANY is exempt from any liability for any damage that the USER may suffer as a result of errors, defects or omissions in the information provided by the COMPANY, provided that it comes from sources outside it.
11.- What about the links on the web?
The PORTAL provides the USERS with technical link devices (links, banners, buttons), directories and search tools that allow the USERS to access websites owned or managed by third parties. These links have the sole purpose of facilitating access by USERS to other content and information available on the Internet.
The COMPANY does not offer or market, by itself or through third parties, the information, content and services available on the linked sites, nor does it control, approve, recommend, monitor or own them in advance. The USER should therefore exercise extreme caution in evaluating and using the information, content and services available on the linked sites.
THE COMPANY assumes no liability whatsoever for damages of any kind that may arise from the quality, reliability, accuracy, correctness, operation, availability, accessibility, continuity, legality, usefulness or any other aspect of the information and services contained therein.
12.- If you are a minor. How does it affect you?
The PORTAL is not intended for minors, although its content is not inappropriate. However, this entity disclaims any liability for failure to comply with this requirement.
13.-Integration of the Trusted Shops Trust Badge
The Trusted Shops Trust Badge is integrated into this website to display its quality seal and collected ratings, as well as to offer Trusted Shops products to shoppers after placing an order.
This is necessary for our legitimate interests in marketing our offer and to ensure the security of a purchase in accordance with Article 6 (f) of the GDPR. The Badge of Trust, and the services advertised with it, are part of the offer of Trusted Shops GmbH, Subbelrather Str. 15C, Cologne C.P. 50823, Germany. A distribution network provider (CDN) provides the Trustbadge, as part of order processing.
Trusted Shops GmbH uses service providers from EE.UU. An adequate level of data protection shall be ensured. You can find more information on data security at Trusted Shops GmbH here: https://www.trustedshops.es/aviso-legal/
Each time the Badge of Trust, the web server automatically saves a server log file, containing the IP address, the date and time of the visit, the amount of data transmitted and the requesting provider (access data), while recording the visit. The individual access data shall be stored in a security database for the analysis of security issues. Log files are automatically deleted no later than 90 days after their creation.
Additional personal data will be transferred to Trusted Shops GmbH if, after placing an order, you have chosen to use Trusted Shops products or have already registered to use them. In this case, the contractual agreement between you and Trusted Shops applies. For this purpose, personal data are collected automatically from the order data. Regardless of whether you are registered as a Trusted Shops customer or not, the customer is registered using a neutral parameter, the e-mail address encrypted using a one-way encryption function. The email address is converted to this hash value, which Trusted Shops cannot decrypt before it is transmitted. After a match is checked, the parameter is automatically deleted.
This is necessary for the fulfilment of our legitimate interests and those of Trusted Shops in providing order-specific buyer protection and transaction review services pursuant to Article 6 (f) of the GDPR. You can find more details, including the right to object, in the Trusted Shops Privacy Policy linked above and within theBadge of Trust.